How can we help you?

Shabbat & Yom Tov

Does MyChagiga send on Shabbat?

Never. Invitations, reminders and texts that would fall on Shabbat or yom tov are held until after havdalah. The invitation shows "held...

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Getting Started & Sign-In

Does MyChagiga work on a phone?

Yes. The app and event websites are responsive and work on phones and tablets. Guests, who are often older relatives on phones,...

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How do I create an account?

Go to app.mychagiga.com/signup. Enter First name, Last name, Email, Phone and a Password (at least 10 characters), accept the Terms and Privacy...

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Rsvps

How do guests RSVP?

Each household gets a personal link, sent in the invitation and shown on the Guests page. They open it on any device,...

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How do I add custom RSVP questions?

On the RSVPs page, under Questions for guests, type the new question, choose an answer type (Short answer, Multiple choice or Meal...

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Registry & Photos

How do I add a registry?

Open the event's Registry page, then enter a Title (for example Our Amazon wishlist), the Store, the Link and an optional Note,...

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Schedule

How do I add a schedule item?

Overview > Schedule tab > Add a schedule item. Enter Title, Location, Starts, Ends and the kind of gathering, then Add. You...

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Guests

How do I add dietary needs or notes?

Use the Notes button on the guest's row to record dietary needs, seating requests or anything to remember (up to 500 characters)....

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How do I add guests?

Open the event's Guests page. Use "Add a guest" to type one person or a whole family, or import from a spreadsheet....

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Billing, Cards & Wallet

How do I add money to the wallet?

Profile > Wallet. Choose a pack ($5, $10, $25 or $50) or type another amount ($5 to $500) and press Add. The...

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Team & Roles

How do I add someone to my account?

Profile menu > Team > Add a team member. Enter their email and choose a role. They receive an email with a...

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Events

How do I archive an event?

Open the event and use Archive on the Overview. Archiving unpublishes the website but keeps everything: guests, RSVPs, designs and settings. Archived...

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How do I create an event?

Open the event switcher (top of the sidebar) or My events and choose New event. Pick what you are celebrating (wedding, bar...

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Website Builder

How do I build my event website?

Open the event's Website page. Set your brand first (colors, font, template) on the Overview. Then edit each page with drag-and-drop blocks....

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How do I control how my page looks in search and when shared?

Open the page's Sharing & search settings. Set the Title in search and previews, a Description and a share picture. If you...

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Profile & Security

How do I change my password?

Profile menu > Security > Change password. Enter your current password and the new one twice. Passwords must be at least 10...

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How do I change my sign-in email?

Your sign-in email is fixed on the Profile page. To change it, contact support.

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Invitations (Email)

How do I choose who receives it?

In the invitation's settings use "Send to" to pick the audience: everyone, or only guests who haven't replied. Guests with no email...

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How do I create an invitation?

Open the event's Invitations page and press New. Choose the type of message (save-the-date, invitation, reminder, thank-you or update), the channel (email,...

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Seating

How do I clear the layout?

Press Clear layout and confirm. It isn't permanent until you Save seating.

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